Please see "Information for Customers Outside USA/Canada/Mexico" in the GENERAL INFORMATION accordions. Learn More Shop Retail View All G-81 7 Vegetable Knife $ 129.95 5 Serrated Utility Knife $ 145.00 GSF-15 3 Paring $ 44.95 5.5 HG Santoku $ 89.95 NWD175 6.5 Usuba $ 240.00 3.5 Paring Knife $ 115.00 3.5 Paring Pricing starts at $6 for a paring knife, $8 for a standard chef's knife, $10 for a serrated knife, and $14 for Japanese knives such as Global or Shun brands. If you wish to request free sharpening for your Shun knives, please click here. This business model allows us to provide exceptional service at a modest price. defect. Place a layer of packing material in the bottom of your shipping box. If you believe your product may have a problem in its original material or craftsmanship, please send it in for evaluation. US. Frequently Asked Questions | Shun Cutlery - KAI Knives USA LTD. https://shun.kaiusaltd.com/faq trailhunter When your knife is dull and honing no longer provides improvement, it's time for sharpening. Please read below for important changes. Wrap the blades neatly with newspaper or bubble wrap. However, our walk-in service is not open at this time. To read our warranty, just click on the arrows on the boxes to the right (desktop) or below (mobile). In addition to the provisions of this warranty, the owner may also have other rights that can vary by state. Clearance. The best reasons to do your own sharpening are quality, control, and time. With an innovative mind and expert knowledge, our founder opened Perfect Edge Cutlery & Sharpening in 1994. This system is designed to make it easier to sharpen compatible Shun knives (sold separately). Shun will sharpen your knives on their Japanese hiramae similar to the large, horizontal sharpening wheel used to put the original edge on your knife in Japan. $16 + parts. #2 If you hone regularly, you'll cut down on the need for sharpening and extend the life of your knife. . The sharpening service is freewith no hidden costs. Here are a few best practices: Hey there - I'm Frank Salvatore. Not only do we service Knifes, Scissor and Trimmers also supply them. #921ss0708. Although walk-ins are available in Oregon, mail-in service is more convenient for most. Package the items safely. . OR, The warranty and sharpening department is open for in-person drop-off service Monday - Friday, 8 AM to 4:30 PM. at any of our 4 PA stores You may drop off up to 2 knives for same-day service. Weve received packages with blade tips that have pierced the cardboard box and boxes with great jumbles of knives just rattling around inside, cutting into each other. Walk-ins are available from Monday-Friday, 8 AM to 4:30 PM. If your Shun knife does need sharpening, this can be done in two ways. Include a copy of the form with the items you are sending for warranty service. This method is called Composite Blade Technologyand consists of laser-cutting sheets of steel and locking the pieces in a process known as brazing. You can easily hone your knives with the Shun Honing Steel. This service is only for customers with an Australian postal address. Please bring in knives by 4 PM for same-day service. warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty With just a little care, this doesn't have to happen to your package. Let us know whether any of these items have sentimental value. When shipping from Canada or Mexico, you must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). To hone, align the flat edge of your blade with the 16-degree angle guide found on the hand guard of the honing steel. successfully sharpen Sharpen double-bevel knives at 16 degrees, Custom or specialty sharpening (such as uraoshi). Full time Personalized professional service. US. When the knife needs sharpening, they offer free sharpening services to help keep blades in pristine condition. The premier, award-winningbrand boasts handcrafted Japanese knives with sharp blades and smooth, durable handles. Knives will be ready for pickup on designated days . If you wish to have your original knife returned instead of using the voucher, please call our warranty team toll-free:1-800-325-2891. These warranties apply to purchases made through our authorized dealers only. Then place the knives on top of the filler and, finally, add another layer of filler on top of the knives. If your shears have grown dull or the edges are damaged, we recommend looking for an experienced shear sharpener in your area. Related Questions. Ernest Emerson and Kershaw - Emerson Knives Inc. Buy Kershaw 1008BL Replacement Blade for Sea Hunter 1008 or 1008BL-P, . Gift Cards. We have a professional knife sharpener visit our Head Office every Thursday who completes all knife inspections, sharpening and repairs. For whatever reason Shun decided to blame their users for the chipping, saying that people accustomed to western knives moving to Shuns are likely to be too aggressive. To find the model number, look on the back side of the blade. Maintain the edge on your Shun knives with this Shun DM0610 3-piece knife sharpening system. Like those of most manufacturers, Shun single-beveled blades have a micro-bevel on the The angle is between 10 and 15 degrees. Even dull knives can be dangerousespecially if not packed properly for shipping. A honing steel will allow you to correct rolled edges at home. Shun Cutlery products are intended and sold for legitimate culinary purposes only. To ensure a symmetrically sharpened knife, you'll want to grind the blade equally, keeping the blade angle at 15-degrees always. Safely pack your knife/knives in a shipping box (envelopes not allowed). We are updating our computer systems May 23rd-June 3rd. The utility knife is an all-purpose kitchen knife. Shun Warranty Dpt. Only an authorized retailer will be able to support your warranty service. Do not place them in the dishwasher. Use paring knives for peeling, mincing, and other delicate tasks. Specialties: It all started with a Mercedes station wagon and a butcher with a passion for providing sharpening services to local chefs. Add another layer of packing material on top. This can be true with discontinued models.In The warranty and sharpening department is open for in-person drop-off service Monday - Friday, 8 AM to 4:30 PM. keeps your edge in line, maximizes performance, and reduces the frequency of sharpening. Shun Multi-Purpose Shears (model DM7300), If you wish to keep your original box, please do not send it in with your warranty shipment. Ship via a trackable service such as UPS, Fedex, or USPS with tracking. 18600 SW Teton Avenue Tualatin, OR 97062 Please allow two weeks processing for sharpening and warranty order plus round-trip shipping of up to four weeks. The drop-down in the model number field will offer you options. If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. 100% Safe & Secure Checkout. Our services are comprehensive, and we'll sharpen, reshape, re-serrate, or restore the geometry of your knives to bring them back to optimum . Almost anything with an edge on it can be sharpened. Top 9 Best Sharpener for Shun Knives Shun DM0610 Whetstone Sharpening System Chef's Choice Manual Knife Sharpener Work Sharp E2 Knife Sharpener Cubikook Shun Knife Sharpener Sharp Pebble Whetstone Shun Knife Sharpener Presto 08800 Electric Knife Sharpener Kai Corporation Electric Shun Knife Sharpener Narcissus Electric Shun Knife Sharpener Next, hold your knife so that the blade is perpendicular to the rod and at the proper angle. Shun brand products sold by Kai USA Ltd. are backed by warranties against manufacturing defects. You'll find everything you need to know about everything in your kitchen. They are easier to break than other knives. We will retain the knife for 30 days from the date the voucher is issued. In addition, there may be cases when a Shun knife has been evaluated and is eligible for warranty The technique or style of Shun knives is still used by artisans in Sakai, Japan, and uses high-carbon steel, known for its ability to hold a sharp edge and resist rusting. You will be required to provide your credit card details for the postage costs. Then, place the non-slip side of the stone facing down into a wooden base. We reserve the right to refuse any package or to charge youthe senderfor any duties incurred by us for wrongly declared or undeclared packages shipped to our warranty department. 18600 SW Teton Avenue Tualatin, OR 97062 USA Damages and Repair Services Shun knives have various services for damages and repairs. plus Shun DM0790 Classic 9" Forged Combination Honing Steel with Pakkawood Handle. To receive Make a copy of the completed form for your records. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. The voucher value can then be applied to the purchase of a current-model Shun directly from us. If at all possible apply an angle of 45 (to achieve the best possible surface). Kai USA will NOT honor any Kai or Shun branded products purchased from unauthorized sources with our limited lifetime warranty, customer support, or our free sharpening service program. Please check this page for updates. Shun and Kitchen Kapers are not responsible for damage to or loss of items that are not properly packed and shipped. If someone is ahead of you, please wait until they leave before entering. Available in different grits, you can use any as per your requirements. Once the honing steel no longer works, it is time for professional sharpening. For Store Info: See our Store Locations. Shun Combination Whetstone 400 & 1000 $106.00 Shun Combination Whetstone 1000 & 3000 $106.00 Shun Combination Whetstone 1000 & 6000 $113.00 Shun Combination Whetstone 3000 & 6000 $113.00 Shun Leveling Stone $44.00 Premier Combination Honing Steel 9" $75.00 Classic Combination Honing Steel 9" $63.00 Kanso Combination Honing Steel 9" $56.00 Great for . $6 Each. Pre-set for sharpening knives at a 16 degree angle, the Shun Electric Knife Sharpener is THE accessory for keeping all of your Shun cutlery in perfect cutting condition. The model number is found on the back side of the blade, near where the blade meets the handle. If it is not reclaimed by then, the knife will be recycled. We'll help you inspire a little homemade YUM. Choose the one that matches your knife. It is a classic, all-purpose blade appropriate for most tasks. Warning! The Shun Premier Collection of knives, still hand crafted by skilled artisans, have the look of the hand-forged knives of ancient Japan. You will need the model number, quantity, date of purchase, and place of purchase for your knife. Place a layer of packing material in the bottom of your shipping box. This enables you to use the blade right out of the box-and to be able to touch up the edge using a smooth hone or 6000-grit whetstone. If youve been wondering, do Shun knives offer free sharpening? then you are in luck. Tip #3: Fill your box with packing materialsuch as packing peanuts, bubble wrap, or newspaper. Were sorry, but our warranty service center does not have the proper equipment to Estimated turnaround time for mail-in warranty and sharpening services is 2 weeks. The Shun brand products are hand-made in Seki by local artisans. Email Us Anytime and we'll get back to you during business hours. . I do knife repair. With recent appearances on Hannibaland True Detective, Shunknives have become a staple in many kitchensreal and fictional. We are the only mail-in sharpening company in the world that doesn't require our customers to wrap their knives in newspaper before sending them to us. If you are in the area you are more than welcome to drop off your knives for sharpening and/or repair. So, do Shun knives offer free sharpening? To make the actual knife, the handles have to be shaped and attached, then there's three to . It is a cross between a chef knife and a paring knife. We can sharpen up to two knives while you wait; more than two and . In that case, once a knife has been evaluated by our warranty professionals and found to have a manufacturing defect, we will issue a voucher allowing you to choose Shun products listed on our website, of equal or lesser value to the voucher, as long as we have the product/s in stock. customerservice@cutleryandmore.com. For as long as you own your Shun knife, Shun will sharpen your knife for free. A grey liquid is produced during sharpening. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. This set includes a 1000 / 6000 grit combination whetstone, a combination honing steel, and a 16 degree angled bamboo stand. Connoisseurs associate Japanese knives with high quality and craftsmanship. The large guide rail is suitable for knives larger than 6" (15.20cm). Please read below for important changes. Any product we determine to be defective will be repaired or replaced solely at our discretion. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. Please request quote. The store will not work correctly in the case when cookies are disabled. JavaScript seems to be disabled in your browser. The SG-2 lines are much better. 1. Eat better. Kai USA can only accept warranty requests for products purchased in the USA, Canada, or Mexico. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. They also have an outstanding edge design, allowing them to slide through even the most delicate ingredients. It will likely need to be sharpened every 1-2 years for optimal use. If the tip of your knife breaks off, the company will fix itbut it will look quite different. If you are outside North America, please contact us for a quote. The Kai Group has manufactured knives since its founding in 1908 but only introduced the Shun brand in 2002. Kai Diamond and Ceramic Retractable Sharpener. This warranty is void on products that have been modified in any way. {"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}, Pennsylvania In-Store Shopping & Curbside Pickup. sharpening. Andis and Wahl Clipper Repairs. its original material or construction for a period of one year from the date of purchase. The Shun Classic constructs each knife with 34 layers of Damascus folded steel, finishing it with an intricate Damascus hammered finish. Knives We know how to sharpen anything from a Shun or a Wustof to a knife you have had since you moved out of your parent's house. If you live in a small town or can't find a reputable knife shop, then I would suggest sending them back to Shun. You can send it to us for sharpening, or we offer a variety of tools to sharpen on your own. Quality hand sharpening. At 16.25 inches overall, the APOC Kukri from CASIberia is a formidable chopper. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. Keep another copy of the form for your records. INCLUDE NJ SALES TAX; Many ZT , Kershaws,Shun and Buck knives in stock at my shop. Tip #4: Include a copy of your completed Service Form (and keep a copy for yourself). We use cookies to make your experience better. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. plus Shun SSM0708 Combination Sharpening Stone - 400 / 1000 Grit. Thank you for your patience. Download to your desktop, and print a copy of the form and include it with the items you are sending for service. You, and not Kai USA Ltd., are solely responsible for any claims resulting from violation of these laws and/or regulations. Learn more. Shun Cutlery from Kai USA Ltd. carries a limited warranty for the lifetime of the original owner, except when stated otherwise. Ship via a trackable service such as UPS, Fedex, or USPS with tracking. Those with numerous knives at home are especially advised to do this. The high-carbon steel blade of a Japanese knife is stronger and lighter than the stainless steel blades of Western knives, and Japanese blades tend to stay sharper over time. Tip #1: Sheath or wrap fixed-blade knives and kitchen knivesIf the knife has a sheath, place it in its sheath. The company will not perform the following: To avoid the hassle of seeking professional sharpening, take care of your knife. **Knives must be cleaned of any dirt, oil, food, blood, etc, before being sent in. Send knives to: KAI USA LTD., Shun Cutlery Warranty Department 18600 SW Teton Avenue Tualatin, OR 97062 Please allow two weeks processing for sharpening and warranty order plus round-trip shipping of up to four weeks. From appliances to utensils and layout - it is covered on this site! Shun Knives: Classic H.G. For Slicing, Dicing, Mincing, Filleting and Chopping of meat, fish and vegetables. No other warranties are implied or expressed other than what is specifically stated here. It is a combination of letters and numbers. The Kai Electric Sharpener from Kai USA Ltd. carries a 1-Year Limited Warranty against manufacturing Kai USA can only accept warranty/sharpening requests for products purchased in the USA, Canada, or Mexico. **Knives must be cleaned of any dirt, oil, food, blood, etc, before being sent in. I created this site as a comprehensive kitchen resource. Whether you are already a proud owner of a Shun knife, aspiring to purchase one, or simply interested in high-quality Japanese knives, read on to learn everything you need to know about Shun knives and how to keep them razor-sharp. All Shun knives have razor-sharp blades, which require regular maintenance and sharpening. You pay only for shipping and processing should you mail your knife in. Kai USA Ltd. reserves the right to determine what constitutes normal wear, improper use/maintenance, and modification. Shun Classic Series (Kitchen Knife): 3.6 out of 5 stars from 14 genuine reviews on Australia's largest opinion site ProductReview.com.au. This service is available for all Sun knives shown on our Australian website regardless of where you purchased the knife. Top Brands. The first method of sharpening a Shun knife is by using a whetstone such as the, ** total_quantity ** | ** unit_price ** / ** unit_measure **, The Best Type of Cookware for Your Kitchen, Approximate Roasting Times and Temperatures, Simple Steps to Great French Press Coffee. From this page, you can learn about our warranties and request warranty evaluation. This is the angle you'll use when sharpening your knife with the Sharpmaker rod. Use the 400-grit side to quickly remove material and put on a new edge. Please be sure to enclose Shipping & Processing Fees via check, money order, or include your credit card information on the form. You can write your model number in the Reason for Service area below. We have included everything you need to know before you request your free sharpening. Certain damages do not qualify for repairs. IMPORTANT: We cannot be responsible for damage to or loss of items that are not properly packaged and shipped. Store it in a wooden block or knife tray. Thank you for supporting our authorized retailers. The Kai Group will also fix chipped edges up to 2mm. Utilizing a combination of fine and course grits, pulling your knife through the channel just a few times will achieve the razor-sharpness you desire. Shop sharpening and honing tools. From appliances to utensils and layout - it is covered on this site! 0:00 / 3:30 Shun chip removal, thinning and knife sharpening service 20,406 views Nov 19, 2014 Shun Knife Sharpening Service @ www.eliteedges.com Video how to sharpen / fix a severely chipped. Be sure to indicate it is a warranty service to avoid extra charges. Handcrafted in Japan. Any use of these products other than cutting is considered misuse and abuse and Kai USA Ltd. is not responsible for any injuries or damages caused by misuse and/or abuse. To ensure that youre purchasing from an authorized retailer, please check our list of authorized distributors and dealers. This service is available for all Sun knives shown on our Australian website regardless of where you purchased the knife. They need to remove material from various parts of the knife, so the blade will look shorter. You will receive an email with a copy of the form. We are your source for all Shun Knives and Sets. If you purchased your products elsewhere, please contact the authorized dealer from whom you originally purchased. The Kai Group is a conglomerate that manufactures razors, knives, scissors, nail care, and medical products. We use cookies to make your experience better. In addition to the provisions of this warranty, the owner may also have other rights that can vary by state. If we cannot repair a knife which has sentimental value, we can return it to you. Shuns free sharpening service is one of the brands most popular features since sharpening a knife can be expensive and dangerous. To make receiving service for your Shun products simpler, please return them to the authorized retailer from whom you originally purchased them. Knife sharpening takes about 20 minutes, giving you just enough time to browse the store for your next kitchen gadget. Each blade has a VG-MAX core, clad on both sides with 34 layers of Damascus stainless steel, giving each knife a unique finish. We also specialize in sharpening knives & scissors for personal and professional use. No other warranties are implied or expressed other than what is specifically stated here. Only 1 person at a time may be in the lobby. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Only 1 person at a time may be in the lobby. Use your knives on meats and vegetables only, not on bones or very thick-skinned vegetables. Just pack your knives well and pay shipping to the address below. Free Shipping on all Shun Chef's Knives. This service is only for customers with an Australian postal address. All boxes sent in with warranty shipments will be recycled. Oven Substitutes: Heating Food if You Don't Have an Oven Nearby, Air Fryers, Toaster Ovens, Microwaves and More, The Best Finish for Inside Your Kitchen Drawers, Shun's complete guide to use and maintenance. Our simple, efficient design works to safely prevent blades from sliding through the sides of a box and handles our customer's blades with loving care. Continue to draw the knife along the whetstone until you can feel a fine burr. You knives will be sent back out to to you the following Friday. Sharpening Shun knives is simple if . We also provide knife and butchery classes, as well as sharpening services. Here's a primer on how to use a sharpening stone. Kai USA Ltd. cannot be responsible for your item/s unless we have confirmation that your package was delivered to us. Shun will only sharpen knives that belong to you. On-Site Knife Sharpening Expert; Dana . Competitive prices. The best part? Our head office is based in Sydney, Australia. Our 90-Day Warranty protects you against original manufacturing defects, but not natural wear. It's as simple as that. John's Sharpening Service & Cutlery Store "Matching timeless skills & knowledge with today's sharpening technology to give you the sharpest edge possible." 1-630-936-4748 Westmont Store Hours . Review the shipping information and complete the Warranty/Service Form below. Please bring in knives by 4 PM for same-day service. WE SERVICE Router Bits If you have Kasho professional hair shears, please send them to Kasho for You pay for shipping and processing, and our expert sharpening services are FREE. For this reason, they need frequent sharpening and maintenance. Shun knives have various services for damages and repairs. JavaScript seems to be disabled in your browser. Be sure to include the model number of your product. This knife is a basic, multi-purpose tool. Our knife sharpener comes every Thursday. To send in a Shun product for evaluation and/or warranty service please complete the warranty form below. Only 1 person at a time may be in the lobby. HELP. Return shipping fees are as follows: Canadian customers - include a flat fee of $15 for return shipping, Other international customers - contact Shun. Office & Warehouse Info 1250 Marlkress Road, Cherry Hill, New Jersey 08003. Business Hours: Monday thru Friday from 10am to 5:30pm ET, except holidays. Be sure to include the return shipping & processing fee ($15 for US, $25 for Canada and Mexico) when you send in your knife/knives for service. service, but may not be able to be repaired or replaced. #921dm0790. Visit Us. The ultimate barbecue store. Pick-up and Delivery within 200 mi radius of Charlotte UPS shipping Rush jobs accommodated WE SERVICE Woodworking Plastic Metal Paper Recycling INDUSTRIES Established in 1930, our two lead technicians have 60 years of combined experience. New Arrivals. Under this warranty, Kai USA Ltd. will repair or replace any product we find to be defective in Normal length - 180mm to 300mm . Free Shipping. They are sharp and designed for precision. Shun; Chicago Cutlery; Global; Case . The service is super inexpensive (around $20-$30 for a full set), and your knives will be sharpened by a trained manager or on-staff chef. The 10.25-inch blade of this knife is .22-inch-thick 9260 spring steel with a low-glare, rust-resistant black coating. The store will not work correctly in the case when cookies are disabled. In addition to the provisions of this warranty, you may such cases, at our discretion, we will issue a voucher for the original Manufacturer's Suggested Retail Price. Clipper Blade Repair. Were sorry, but we only provide warranty and sharpening service to customers who purchased their products in the USA, Canada, or Mexico through Kai USA or any of our authorized dealers.
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