(iStock). The buffet was good. This was a family vacation with 2 adult children and an 11 year old. Once we didnt get in. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. Queued for an hour and a half only to be told the upper classes had already booked over 80% of the tables without needing to physically queue. We will see you soon in Planet Hollywood Cancun. Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. The buffet was good. Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. Yes, dry cleaning and laundry service are offered to guests. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We walked it and were overwhelmed by a slough musty smell and extreme humidity. 96% of travelers recommend this experience. One night we went right at 6 again. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. He was the only help. The resort was the perfect size with excellent food, pools, activities etc. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. We are not Star Class and have had no issues getting into them. Where Hollywood meets Bollywood. There were limited tubes. The U.S. State Department issued a travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime.. We waited in line for Hibachi grill 2x. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS. 94% of travelers recommend this experience. A passport is required, as usual, and that is about it. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! Indulge in the incredible flavors and techniques of Japanese cuisine. 95% of travelers recommend this experience. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. My original travel date for Planet Hollywood was May 2020. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. Tripadvisor performs checks on reviews. This is a perfect resort for groups of friends and families that are looking for an all inclusive resort with a Cancun/Vegas feel. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Brazza Grill. The lazy river and flow rider were excellent. from one central panel. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Be careful (per Sunwing Website) included in Star. This is the version of our website addressed to speakers of English in the United States. Biggest issue is eating at their steak house. Make your grand entrance into the ultimate beachfront vacation, starring you. Resort Map Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? You could find shade in swim up bar in family pool. Your feedback is very important for us so we keep improving to offer even better experiences in the future. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. We are not big on evening entertainment but did take in the Queen tribute, which was great. This was after a long wait. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). It's so sad, this is such a beautiful resort but unfortunately as a Marriott Elite member and travel agent I will never refer this resort to anyone. With 5 pools, 10 restaurants, and 11 bars, as well as a veritable Milky Way of activities, Planet Hollywood Beach Resort Cancn is star quality. 1,088. 2023 FOX News Network, LLC. 97% of travelers recommend this experience. With an extensive wine list to pair with every meal. It was windy most days especially on the beach. They werent appealing when it was so nice outside. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Check-in: The surf was rough. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. We have nothing negative to say about this resort except we dont want to leave. Lined up at 2:30. Take your appetite under the sea and enjoy a wide array of fresh fish caught just off shore at Catch Seafood Restaurant. Yonathan is the best! There are 12 missing workers. The staff here have been outstanding. Our kids did mini golf once. Due to the recent U.S. travel entry requirements of a negative COVID-19 test to enter into the United States, Planet Hollywood offers the test on the property, and it is included in your stay. Not as good the second time. However, it did end promptly at 10:30. The beach is nice, it feels like home. Nights of revitalizing comfort will get you ready for days in the spotlight. How easily could my kid get alcohol? Legal Statement. Indulge in the incredible flavors and techniques of Japanese cuisine. Carretera a Punta Sam, SM006 MZA 002 LOTE 07-08, ZONA . Best customer service! The Buffett was ok. We found things to eat. The beer is always cold and the big event is always on at Overtime Bar & Grill! The porters were great. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. 2023 Planet Hollywood. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. We are not Star Class and have had no issues getting into them. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. Hopefully things will turn around. When we said we didnt have a reservation we were told it would be at least another hour wait. We are pleased to know that you enjoyed our facilities and activities. Lined up at 2:30. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. Our check in was fast. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). We are Adults Only Scene but have chosen to spend our two weeks at the family pool. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres. All Rights Reserved. They did not love it. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. This was after a long wait. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). The subpar parts: Our room was not great. Allow our culinary team to whip up something spectacular to savor in-room, day and night. Reserved exclusively for Adult Scene gu, Settle in to paradise with a seat at the bar or on the terrace of this breezy beach hut. Plus, you'll also enjoy an unspoiled beach, lush mangroves, themed experiences, and Hollywood memorabilia during your stay! Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched down in Cancun, Mexico. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on an adventure you will never forget. Star Class Producer Suite. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. Good hotel, average food, horrible Star Package experience. Swim over for a handmade tropical drink, or opt for barstool on dry land at this striking pool bar with views of swaying palms and the beach beyond. The popular Mexican resort town has seen an uptick in violence in recent months. Also there was rarely popcorn there which did disappoint the kids. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. To spend our two weeks at the Japanese restaurant weeks at the family.! 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