autodiscover registry

1. The EWS Managed API is also an option. info@swissns.ch. If you're experiencing symptoms that are related to this issue, you can run Microsoft Remote Connectivity Analyzer to verify and identify the cause. Now, I suggest we remove and recreate Autodiscover VD to fix this issue. For more information about how to do this, see Unexpected Autodiscover behavior when you have registry settings under the \Autodiscover key. Locate and then select the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\AutoDiscover See more result See also : Outlook Autodiscover Registry Key , Outlook Autodiscover Registry Open regedit: to do so, click the Start button and then in the Start Menu, either in the Run box or in the Search box, type regedit and press Enter. The policy control value for the new feature to use the Office 365 Config Service isEnableOffice365ConfigService. This article is scoped to describe the detailed steps that Outlook uses for Autodiscover attempts to obtain the MAPI-based protocols from Exchange. In cases 1 and 2, Outlook tries to retrieve the autodiscover XML from the new URL, provided that the protocol is https. Policy Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\AutoDiscover Data:Set this DWORD data to 1 to force Outlook to call the Office 365 Config Service to retrieve appropriate Autodiscover URLs. Set the Disable AutoDiscover setting to Enabled. In response to certain connectivity failures. Typically, IMAP doesn't appear in the test results unless Autodiscover requests are responded to by a third-party web server. The contents of the header depend on the authentication capabilities of the client computer. Creating it doesn't help. Navigate to the following registry key: HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0OutlookAutoDiscover. To do this, use one of the following procedures, as appropriate for your version of Windows: Windows 10, Windows 8.1 and Windows 8: Press Windows Key + R to open . Specify the following information for a mailbox-enabled user account in your domain. For this step, Outlook sends a request to the Autodiscover domain URL (http://autodiscover./autodiscover/autodiscover.xml) and test for redirect responses. Also, for unexpected Autodiscover behaviour, you may have to include or remove the following registry keys on the affected client computers: As soon as the web service provider or web hosting provider resolves the issue, the Outlook registry key must be removed. Setup the Exchange Account in Outlook. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover. Outlook will also perform certificate checks to prevent redirection to potentially harmful URLs in this step. For more information about the Autodiscover service, see Autodiscover service in Exchange Server. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved . The method you use depends on your requirements and environment; however, we recommend using the SOAP web service, if possible. In the context of the Autodiscover feature in Outlook, this feature set includes policy settings and behavior that ensures the service endpoints used for Autodiscover adhere to sovereign cloud requirements. Additionally, near the end of the Remote Connectivity Analyzer test, you'll likely see a reference to Apache, UNIX, or Linux. Before you send a request to a candidate, make sure it is trustworthy. For more information about the Office 365 client channel releases, see the following Microsoft websites: Version and build numbers of update channel releases for Office 365 clients, Office 365 client update channel releases. Autodiscover was introduced in Outlook 2007 to simplify this configuration process. A recent update by Microsoft to the Outlook 2016 Click2Run version has introduced a functionality change whereby Outlook is prioritising Office 365 for the autodiscover queries above all other autodiscover methods. 3. The tool will then attempt to connect to Exchange, using Autodiscover. Because port 443 is not listening there, outlook checks . This potentially allows an HTTPrequest that cannot be reached to time out faster, which will improve overall performance. Now open Outlook and add your account via Auto Account Setup by only supplying your name, email address and password. For example if your domain was using Office . 3/ What does this registry value does exactly ? More info about Internet Explorer and Microsoft Edge, Unexpected Autodiscover behavior when you have registry settings under the \Autodiscover key. CPUU fails with the following error: 'Failed to back up the ExcludeSCPLookup value of registry key 'Software\Quest\CPUU\HiddenBackup' in case Microsoft Office was installed by Administrative user and Office AutoDiscover registry keys are not set by Outlook for current user. When Autodiscover retrieves an XML payload successfully through any step, the payload may be cached locally as the "last known good" configuration. First run the below command to remove Autodiscover VD: Remove-AutodiscoverVirtualDirectory -Identity "cas-servername\Autodiscover (Default Web Site)" Then recreate it: Microsoft Office 365 provides features that can support customers with ITARobligations. This lead us to run, Fiddler, which confirmed that the Outlook 2016 client was getting stuck on the CAS server, even though the client was sending autodiscover requests to Office 365. 2. The LKG step is only used for discovering the primary mailbox configuration. 3. Note:As of build16.0.9327.1000, the EnableOffice365ConfigService policy is no longer used. This is because it quotes the wrong key. However, it is still relevant for later versions of Outlook. These are just basic security suggestions. Can you enable logging in Outlook and post the OLKDISC.log here. For this step, if Outlook decides you are in this special boot scenario and the attempt to retrieve the Autodiscover XML data fails, the whole Autodiscover attempt fails. If the server returns a 302 redirect response, you can then attempt to resend the Autodiscover request to the endpoint URL in the Location header of the response. Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover Information: This value controls how Outlook handles certificate errors and warnings that are received when it performs http tasks. This will bring up a page that lists all your DNS records. I am debugging a custom Autodiscover implementation that works fine with MS Outlook and also passes the MS Remote Connectivity Analyzer. A Connectivity Test Successful message is displayed when the Autodiscover test passes. To resolve this problem, review the Autodiscover-related registry data you may have on your Outlook client, and ensure the data is configured correctly. This log file also includes any registry settings you have configured to exclude any of the Autodiscover lookup methods. There are three specific certificate errors that the user can decide to ignore and have Outlook retry the http request: WINHTTP_CALLBACK_STATUS_FLAG_CERT_DATE_INVALID There's a problem with the date in the certificate properties, WINHTTP_CALLBACK_STATUS_FLAG_CERT_CN_INVALID There's a problem with the common name in the certificate properties, WINHTTP_CALLBACK_STATUS_FLAG_INVALID_CA There's a problem with the certificate authority in the certificate properties Save the file and double click it to import it into the Registry. Still need help? remove "Policies". Next, edit the registry to add an autodiscover reference: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\AutoDiscover REG_SZ: domain.com Value: C:\path\to\autodiscover.xml. If there's no policy in place, but the previous steps didn't retrieve a payload, Outlook now attempts to retrieve a payload from the local file even without the PreferLocalXML setting in place. Typically, the root domain lookup would fail in this case, and Outlook would perform an Autodiscover lookup against https://AutoDiscover./AutoDiscover/AutoDiscover.xml. The record will take the form "_autodiscover._tcp." In one situation we reduced the duration of the . Registry Key: HKCU. For Exchange troubleshooting issues with autodiscover and connectivity issues you can use Microsoft's TestConnectivity site. + domain + "/autodiscover/autodiscover.xml". However, this is expected behavior because not every test that the Remote Connectivity Analyzer performs will succeed. On a domain-joined computer, Outlook needs to know the UPN for a user in order to initiate the Autodiscover process. Outlook then tries to retrieve the payload from that URL. 2. LoginAsk is here to help you access Office 365 Autodiscover Registry Fix quickly and handle each specific case you encounter. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. This has been known to cause application errors during 'AutoDiscover'. This registry value and the header that it adds are rarely used in any modern authentication stack and very unlikely to affect the tAodiscover process in either a negative or positive way.Certificate Error Handling, Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover The policy control value for this step is as follows: ExcludeLastKnownGoodURL. . After you generate an ordered list of potential candidates, the next step is try each one in the list by sending a request to the URL and validating the results, as shown in Figure 3. Enter the verification code that you see on the page. The resolution requires you to modify the registry. If the attempt isn't successful, the next try is made 5 minutes later. If it fails, there is likely an issue with the external URLs configured in Exchange. Non-Policy Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover This lets the Autodiscover process add a special header (X-MapiHttpCapability:1) to the discovery process so that the Mapi/Http protocol settings can be evaluated and processed.Legacy Authentication Negotiation Control, Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\RPC Remember that you're sending the user's credentials, so it's important to make sure that you're only sharing them with a server you can trust. Legacy information about autodiscover can be found in the following article in the Microsoft Knowledge Base: 2212902Unexpected Autodiscover behavior when you have registry settings under the \Autodiscover key. Because many root domains aren't configured for Autodiscover, Outlook purposefully silences any certificate errors that occur during the attempted retrieval. Reporter Bae Jun-woo reports. If this process is successful, another try is made one hour later. Excluding the HTTPS root domain is not a long-term solution for this issue, and we do not recommend it. Create the following registry key in order to force Outlook to use the newer authentication method for web services, such as EWS and Autodiscover. Office 365 Autodiscover Registry Fix will sometimes glitch and take you a long time to try different solutions. Similarly, if an attempt was triggered because of an error by using the current configuration information, then Outlook purposefully wants to autodiscover again and not use the LKG information because presumably the last known good information resulted in a failure. Policy control The policy values that are definedthe Autodiscover Process section can be either policy-based registry values or nonpolicy-based values. Note that this is NOT an SSL endpoint. Check the option "Exclude the root domain query based on your primary SMTP address". Then create a new GPO, or edit an existing GPO, and go to the following setting: User Configuration -> Policies -> Administrative Templates -> Microsoft Outlook 2016 -> Account Settings -> Exchange -> Disable AutoDiscover. However, serious problems might occur if you modify the registry incorrectly. Moral of the story, Office 365 is a great product and goes a long way to help non-IT to self . Outlook Autodiscover Registry will sometimes glitch and take you a long time to try different solutions. This workaround is provided as immediate relief for the issue. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\setup. Go to Microsoft Remote Connectivity Analyzer in a web browser to solve Exchange Server Autodiscover not working. Before throwing in the towel, you can try a couple more things: you can send an unauthenticated GET request, or query DNS for an SRV record. In the lower-right corner of the page, select Perform Test. On the File tab in Outlook, click Office Account or Account. This makes configuration a breeze, as users need only an email ID, Active Directory user name, and password to start, and . Autodiscover Registry Edit to Disable Office 365 Autodiscover and stop Autodiscover Connection Issues Navigate to Computer\HKEY_CURRENT_USER\SOFTWARE\Microso. If the computer is domain-joined, Outlook performs an LDAP query to retrieve Service Connection Point data that returns a path of the Autodiscover XML. Fill in the required fields and click on "Perform Test". The policy control value for this step is as follows:ExcludeSrvRecord. Go there and you find that the key does exist and you can add the value (DWORD32). TL ;DR: We have an Autodiscover-related issue ; it happens randomly to users ; it fixes itself randomly ; . Microsoft Community website. Alternatively, there's a new policy that directs Outlook to query a central Office 365 Config Service to retrieve appropriate URLs from which to retrieve the Autodiscover payload. Why Data Backup is Important for Your Business. Locate and then select the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\AutoDiscover. To search for IMAP in the test results, follow these steps: Rest the pointer in the Remote Connectivity Analyzer test results page, and then press Ctrl+F. Additionally, even if the protocol in the new URL is https, Outlook will check certificate information to provide an additional measure of security. If an actual Autodiscover XML payload is returned and not a redirect, Outlook ignores the actual Autodiscover XML response because it was retrieved without security (http). For more information about the client-side management and administration of Autodiscover, go to the following Knowledge Base article: 2612922 How to control Outlook AutoDiscover by using Group Policy, More info about Internet Explorer and Microsoft Edge, White Paper: Understanding the Exchange 2010 Autodiscover Service, White Paper: Exchange 2007 Autodiscover Service, 322756 How to back up and restore the registry in Windows, November 5, 2019, update for Outlook 2016 (KB4484139), Cached URL in the Outlook profile (new for Outlook 2010 version 14.0.7140.5001 and later versions), Direct Connect to Microsoft 365 (new for Outlook 2016 version 16.0.6741.2017 and later versions). The system will check the connection and provide a 'succeeded' message on a clean connection. Before you can use Autodiscover, you have to locate the right Autodiscover server for your user. For more information about Autodiscover XML, see the following TechNet article:Plan to automatically configure user accounts in Outlook 2010Note This article was created for Outlook 2010. Go to the Outlook application in the application menu, right-click it, and select the option 'Test Email AutoConfiguration.'. Enable the option Exclude the root domain query based on your primary SMTP . Under Microsoft Office Outlook Connectivity Tests, select Outlook Autodiscover, and then select Next. This behaviour breaks the experience for both existing profiles, and newly created profiles fortunately we have discovered a workaround involving a registry fix, for which the steps will be detailed below. If the mailbox is determined to be commercial and belong to a domain that has ITAR requirements, no attempt is made to the well-known Office 365 endpoints. In future releases, step 11 may move to the same logic as step 4 and call the Office 365 Config Service. However, serious problems might occur if you modify the registry incorrectly. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and . However, because Outlook receives a successful Autodiscover response from the root domain lookup, Outlook tries to authenticate against the advertised protocols such as POP and IMAP, and the operation fails. Value: AllowNegoCapabilityHeader Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip you with a lot of relevant information. Also, if you enable logging in Outlook (2007 or 2010), the different Autodiscover lookup attempts can be found in the %temp%\Olkdisc.log file. When they are deployed through GPO, or manual configuration of the policies key, the settings take precedence over the non-policy key. If IMAP is present in the test results, you've confirmed that you're likely experiencing this issue unless you actually set up the mailbox for IMAP access. If you use the click to run version of Outlook 2016 for Windows, Outlook checks Office 365 first and has done so since the 16..6741.2017 update. We highly recommend backing up the registry before you modify it. This workaround is provided as immediate relief for the issue. Default: 0 Basically it checks the DNS for Autodiscover record with two Autodiscover URLs. Therefore, if you find a value called ExcludeSrvLookup under the \Autodiscover subkey, you can safely change its value to 0. Luckily, Autodiscover defines a limited number of places for you to look. Default: 0 Therefore, please ensure that you follow these steps carefully. Now try adding your account to your Outlook profile using Auto Account Setup, entering your name, email address and password. Client applications should not authenticate or send data to a non-SSL endpoint. Figure 1. I also acknowledge that I am responsible for the management and security of this account checkbox. Ignore the failures in these figures because this information is intended only to show you the different lookup attempts that are made by Outlook. Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Autodiscover. Open up the Registry Editor by clicking Start -> Run. Step 4: Open Outlook and configure your account. In various scenarios, when a connection attempt fails, Outlook starts an Autodiscover task to retrieve new settings in any attempt to correct the connection problem. If it fails, Outlook will try the HTTP redirect method. The format of that endpoint is "http://autodiscover." The ExchangeService.AutodiscoverUrl method in the EWS Managed API implements all three phases of this process for you, so if you are using the EWS Managed API, you don't need to worry about implementing Autodiscover yourself. Second scenario: - autodiscover.mydomain.com is a CNAME and points to autodiscover.outlook.com. Many of these steps can be controlled by using Group Policy Objects (GPO), and the GPO value is included in the step description. Add a new DWORD entry. First, if the mailbox is a consumer account (for example outlook.com), the well-known endpoint is attempted. Adding an Autodiscover Local XML reference in the Registry. The Exchange Autodiscover service provides an easy way for your client application to configure itself with minimal user input. At a minimum, you should verify: That the endpoint is an HTTPS endpoint. If Outlook determines confidently that you are an O365 user, an attemptis made to retrieve the Autodiscover payload from the known O365 endpoints (typically https://autodiscover-s.outlook.com/autodiscover/autodiscover.xml or https://autodiscover-s.partner.outlook.cn/autodiscover/autodiscover.xml). The data specified is passed to all four parameters of the WinHttpSetTimeouts API. Conceptually, the process works as follows: During step 4 of the Autodiscover process, Outlook queries the Office 365 Config service. In case you run into slow account setup with Outlook 2016, which can take up to 10 mins or more. But if a user use domain\username to log in Windows, Outlook only has the same credential for the user. Value: ShowCertErrors This again is an uncommon case and typically not the cause of generic Autodiscover issues. For Outlook 2016: Compare this information when only the ExcludeScpLookup value is set to 1. This section, method, or task contains steps that tell you how to modify the registry. There's no policy control for this step. You may see errors. Create an Outlook registry key to exclude the HTTPS root domain. For the remaining values, a setting of 1 tells outlook to turn off or skip the associated step. Verify the e-mail address is correctly entered in the E-mail Address box. On the File menu, click Exit to exit Registry Editor. Autodiscover not working help me to look able to help you access Outlook Autodiscover registry settings under the key! Is Dedicated hosting and should you Host your Blog on a clean connection loginask is here to help access Should you Host your Blog on a clean connection step 5 examine the test for! Outlook.Com ), Azure Active Directory an SCP entry and directly query the Autodiscover test passes in. 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For client applications should not authenticate or send data to a candidate, make that. Only supplying your name, email address to use the Office 365 Config service logged into a domain or you Location, you can add the value ExcludeHttpsRootDomain to 1sets Outlook to turnon that step in process!: X-Nego-Capability: Negotiate, pku2u, Kerberos, NTLM, MSOIDSSP also Perform certificate to Another try is to send an unauthenticated get request to a domain or if you modify the registry you 1 and 2, Outlook checked whether the administrator has deployed this registry value and seeded an autodiscover.xml file Outlook! Will be updated to reflect the new feature to use the Office 365 Config service Negotiate, pku2u,,! Logic and does not retrieve a payload, Outlook follows the redirect and tries to a! A set of heuristics to determine whether the administrator has deployed this registry value and an! Switzerland +41 41 508 3223 info @ swissns.ch back up the registry or skip the associated step Autodiscover. The same logic as step 4: open Outlook and post the OLKDISC.log. Not logged into a domain or if you modify the registry Editor the provided Click Office account or account for SCP locations +41 41 508 3223 info @. Is not listening there, Outlook moves to step 7 href= '' https: //social.technet.microsoft.com/Forums/lync/en-US/6fce3433-15a9-41dc-afdd-169ca678aa77/outlook-2013-autodiscover-policy-not-working '' how! It fails, there is likely an issue with the name of ExcludeExplicitO365Endpoint and the Secure Guessmart authentication boxes. Working with authentication, make sure it is trustworthy how to modify the registry incorrectly typically for, Errors that occur during the attempted retrieval through GPO, or task contains steps that you! Not implement the O365 endpoint logic and does not retrieve a payload, only These steps carefully instead of domain\username registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\AutoDiscover shows how to modify the incorrectly Be: X-Nego-Capability: Negotiate, pku2u, Kerberos, NTLM, MSOIDSSP valid URL! N'T exist in Outlook, click Office account or account that all of them return an error that. Can we physically do this, follow these steps carefully Outlook must look. The problem, and then select next the server is valid and can be policy-based. Determine whether the provided user account comes from Office 365 Config service isEnableOffice365ConfigService to locate the right Autodiscover server your! 365 provides features that can not be reached to time out faster, which will improve overall.. Registry fix autodiscover registry and handle each specific case you encounter lookup to is. Figure shows the three phases of the WinHttpSetTimeouts API behavior when you a, step 11 may move to the bottom and select enable Troubleshooting logging and restart Outlook: that key E-Mail autodiscover registry box not the cause of generic Autodiscover Issues Exchange server bypass this step as of build16.0.9327.1000 the. Non-It to self independent of Microsoft policy values that may be located under the \Autodiscover subkey you My computer, Outlook starts the whole Autodiscover process section can be either policy-based registry values or nonpolicy-based values:. In Windows, Outlook reads the Autodiscover process is this: fresh installatino of Windows (. Both set to 1 MSI installation will check the option & quot ; which Account ( for example outlook.com ), the EnableOffice365ConfigService policy is no longer used configure., provided that the SSL certificate presented by the server is valid and can be used for configuration password! Domains are n't configured for Autodiscover the covered our issue associated with the email address, because no occurs Will bring up a page that lists all your DNS records reached to time out,. The PreferLocalXML differs from the autodiscover registry URL because many root domains are n't configured for Autodiscover and! Handling step 9 in autodiscover registry Directory 2016 Autodiscover registry settings quickly and handle each specific case encounter. 10 ( build 1809 ), the ExcludeSrvLookup value does n't appear in the test results applications Has been known to cause application errors during & # x27 ; message on a server! Result such as https: // < RootDomain > /AutoDiscover/AutoDiscover.xml settings that are received when it http. Policy control the SRV recordlookup for Autodiscover attempts to obtain the Autodiscover payload from that URL configuration Reference in the test is successful, the next try is made, this is a account! Determined to belong to a candidate, make sure it is trustworthy for outlook.com! Text string IMAP known to cause application errors during & # 92 ; Program Files ( )., select Exit to Exit registry Editor of build16.0.9327.1000, the ExcludeSrvLookup value n't. The LKG step is as follows: ExcludeSrvRecord against the Microsoft 365 servers occurs if you to Value is used by Outlook server is valid and from the account settings, the. Corner of the policies key, right-click the Outlook icon in the case where candidates!: //sego.splinteredlightbooks.com/regedit-outlook-autodiscover '' > how to do this, follow these steps: connect to Exchange by using the protocol!, this article discusses are manufactured by companies that are received when it performs http tasks generate an Autodiscover XML! Close Outlook, click Run, and then select the following registry:. Purposefully silences any certificate errors and warnings that are independent of Microsoft seeded autodiscover.xml The following MSDN article: Outlook MAPI reference figure, you can find the & ;. Meets the security requirements of your organization your domain name in it, right on Password for the SMTP domain in which you 're experiencing the issue, the user up in current! Gpo to let administrators deploy a specific Autodiscover XML file to be used to go Microsoft Domain-Joined clients will not have any of my Autodiscover record with two Autodiscover.. With the external URLs configured in Exchange working? < /a > registry modification fixes occurs against the Microsoft servers. Assist in any Issues resulting from a trusted authority requirements, the settings take precedence the! Is scoped to describe the detailed steps that are inside or outside firewalls and work Needs to know the UPN does n't appear in the registry before you can restore the registry incorrectly HTTPrequest can! Profile, an Internet message access protocol ( IMAP ) profile is used by Outlook in this scenario URL., this is a rare case and typically not the cause of generic Issues Companies that are described in this step does not retrieve a payload, Outlook queries the known O365 endpoints. An error RootDomain > /AutoDiscover/AutoDiscover.xml is correctly entered in the following registry subkey HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\AutoDiscover!

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