Holidays subject to availability. Maximum of one discount per booking not combinable with any other offer/discount. easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. When you make book your easyJet holiday, our standardbooking conditions apply. Cost of a local call. What types of transfers can I get on an easyJet holiday? Offer not available by phone. Our providers require enough notice in order to arrange and book your transfer, and they cant always guarantee this if a booking is made within a day of travel. You can monitor your flight by using our flight tracker. We want you to be confident that your holiday is right for you. if the flight cost is higher/lower). Transfers are shared with other customers. If youve recently returned from your holiday and wish to make a complaint, please fill in our contact form with the necessary details. If we can provide your holiday in accordance with ourbooking conditionsand you choose not to travel, cancellation charges, as set out in our booking conditions, will apply. If you have If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. Beach holidays from 279pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. I booked my holidayon or later than 1st November 2022. Im in resort and Ive got an issue with my holiday who can I contact? If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - pleaseget in touch with our teambefore you book. Every easyJet holiday includes a flight and hotel, along with including 23kg of hold luggage per person for your flights and transfers for beach holidays. If you need to contact us, well always ask you for your holiday booking reference, and our hoteliers and transfer operators will use this reference number too. Currently, it's not possible to set up a direct debit to pay for your easyJet holiday. Beach & lake holidays also include transfers. If you have had any complications during your pregnancy please see your doctor before flying with us. Make sure you visit our customer safety and wellbeing centre for more information on flying with allergies and how to ensure your safety while youre abroad. WebAs easyJet is an all-digital airline, getting in touch with a live person is tedious at best. Half board plus - this includes two meals a day, normally breakfast and dinner, and typically a glass of wine, beer or soft drink with your meals. Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading easyJet holidays Protection Promise. WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. Offers will require a minimum stay and apply to a particular day/days of the week. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! All sports and leisure activities are subject to availability, and use of certain facilities may be limited so that all customers have a chance to use them and you may be required to pay a deposit to be use certain equipment. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. Maximum one free child per room. Tourist taxes may apply when staying in some cities or countries. Resorts: In low season, resorts can be quiet with some local restaurants, bars and shops not opening. Some countries (such as Portugal) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. Answer questions 24/7. If you need to use any of these to get to the boarding gate, well collect them from you before you board the plane and put them in the hold. If you have an existing easyJet holiday, you canlogin to your accountand view your booking. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. Where can I book excursions, tours and activities for while Im on holiday? This means the closer to your planned departure date you cancel your holiday will determine the cancellation charges that will apply: 59 days to 28 days: 60 per person (loss of deposit). WebOpodo & easyJet : A unique case of chatbots that collaborate | by Karim | Medium Write Sign up Sign In 500 Apologies, but something went wrong on our end. There may be a local charge for air conditioning in some rooms. Information accurate as at time of upload. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. Also, easyJet and OpenAirlines partnered under which easyJet has begun using Find out more on our dedicated page. IAG, which Offer may be changed or withdrawn without notice. Can I get an extension on my balance due date? While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. Freedom to change - Free online changes up to 28 days before departure (where possible), or just 25 per booking amendment fee if you call our Customer Service team. For all holidays, except for city breaks, a standard transfer is included in the price of your holiday. If the request youd like to make isnt on the list in our online booking journey, or youve already booked your holiday, you can get in touch with our team to discuss this further. the only option I was offered within 10-20 minutes of booking was a One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. You can check-in for a flight thats part of an easyJet holiday booking 30 days before your departure date. Some countries require that passports are valid for a minimum period beyond your trip, usually three or six months, and less than 10 years old. If youre on one of our beach holidays, select the relevant link below for more information on your pick up time for your return transfer to the airport. You can find out more using the below links: Paying for your holiday and using easyJet holidays credit. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can select your seat on the easyJet website or via the app right away. If it doesn't give you the information you need, read further below for more details. That's a promise, All our resources on keeping you and your family safe on holiday. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (max 45 x 36 x 20 cm) and this must be placed under the seat in front of you. That's why all easyJet holidays are financially protected by the ATOL scheme by way of our ATOL, license number 11694 issued by the Civil Aviation Authority. Wed recommend that you contact your hotel directly if you would like to know more about the sleeping arrangements and to make any specific requests about the beds in your room. Maximum of one discount per booking not combinable with any other offer/discount. Codes are either displayed on our website, through our official social media pages, communicated to our third party affiliates, or sent directly to customers. You can create your personalized chatbot in minutes using their flow builder without writing a single line of code. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. Im looking to book a holiday for a group of ten people or more can I do this online? Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. If you have a particular hotel in mind, give our Sales team a call on. I have mobility issues / need special assistance - what should I do? Is there anything I need to be aware of? This means it is operated at the discretion of the management, both in bedrooms and public areas. If you havent received this, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. If your transfer hasn't arrived by the expected time, you can find the contact details for our local transfer partnerhereor in your 72 hours to go email. UK departures only. As part of entry requirements for your holiday destination, some countries may require appropriate Covid-19 vaccine status (which may include the need for booster vaccinations), or proof of negative Covid tests. They can then be collected at the baggage reclaim when you arrive. Booking Conditionsapply. We plan your holidays a number of months in advance and changes to hotel information, facilities, activities, services and board basis can occur for a variety of reasons. You can either put your credit towards booking any holiday available on the easyJet holidays website, or towards the balance of an existing booking the choice is yours. You can find it on the Help page, our Latest Travel Information page or Contact Us page. These offers are subject to change and available for a limited time. Check your holiday insurance to make sure youre covered for any activities you may book. At easyJet holidays, were so confident in our great value holidays that if you find the same holiday cheaper elsewhere within 24 hours of booking, well beat it. Infants in their own seat and children over 2 years old have the same cabin bag and hold luggage allowance as adults. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. Once youve confirmed youre happy add your credit to your account, itll be ready to spend! Some bars and restaurants may also not be free of charge. Youll need to speak to Musement directly about any tours/activities you have booked. You can sign up for their email alerts to be kept up to date with the latest information as it can change at short notice. Are transfers included in an easyJet holiday? The child age limit can vary by hotel. No single item can weigh more than 32kg. Can I add luggage for my children or infant? Thats a promise. You can rest assured that if easyJet holidays cancels your holiday, youll receive a full refund back to the original payment method for your booking. Can I use my easyJet holidays credit towards a flight only deal? Some seats on board the aircraft are restricted but we show you which ones when booking. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. Our Customer Service team are not able to give advice on specific visa or passport requirements. We know it's important to feel protected when booking your holiday. Emailing them at support-ej@musement.com. Our deposits are just 60pp, but you can choose to pay more when booking if you wish. Your holiday confirmation contains plenty of useful information for your trip. Find out more about how to select your seats here, and how to book a standalone large cabin bag here. For this reason we wont have traditional holiday reps in your resort or hotel, a welcome meeting, or notice boards or information books. Failure to do so could result in you being unable to go on holiday and cancellation charges will apply. 1. The practice of issuing vouchers attracted criticism because many people On all easyJet holidays, a generous 23kg bag is included for each person as standard (excluding infants (aged 0-2 years, unless they have their own seat)). Save up to 100 is based on 1 adult and 2 children travelling on the same booking. Are there any entry requirements I need to be aware of for my destination? On all easyJet holidays, a generous 23kg bag (hold luggage) is included for each person as standard. Unfortunately not. For further information on exactly what will be required at immigration please check the FCDO website or contact the relevant Embassy of the country you are travelling to. How do I apply for EC261 compensation related to flight disruption? No, your flight extras, such as choosing your seat or large cabin bags, do not count towards the minimum spend needed for your promo code. What can I do if I have dietary requirements? Prices are subject to change. Why has the price of the holiday increased during my booking journey? Transfers included: Applies to beach & lake holidays only. Selected hotels do ask for a refundable deposit when checking-in. How do I change or cancel my tour/activity booking with Musement? When youre ready, click on save to close. Im travelling to Europe following the UK's withdrawal from the EU. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We'll send vital information about your holiday to the email address you provide, and you'll be able to use it to manage your booking online. What might the conditions around my hotel and resort be like? If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. Selected hotels do ask for a refundable deposit when checking-in. The government has also has a Travelaware site that provides further guidance and advice for keeping safe when travelling. Group holidays - 25 off per person-25 off per person for groups of over 10 passengers on one booking, minimum spend 2,000 per booking based on the total price . You can apply for this on the, To claim back any expenses you may have incurred as a result of flight disruption, youll need to complete the, To prepare for your trip abroad and find useful information about safety, health, local laws, natural disasters, political situation, passport and visa requirements visit the, We know it's important to feel protected when booking your holiday. As part of our industry leading easyJet holidays Protection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking - provided it's the first time you've cancelled. This deposit amount is decided by the hotels directly rather than by us. Please ensure that any instructions provided at safety briefings prior to and during an excursion are adhered to. If a suitable alternative flight cannot be found, then unfortunately we will cancel your holiday and process a refund straight away. Your easyJet holidays credit is typically valid for 12 months from date of issue, though your departure date can be beyond this so you can book any holiday currently on sale on the easyJet holidays website. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. This is a guide only [correct at 17th May 2022] and subject to change without notice. Cocktails, international drinks/brands, premium brands and fruit juices are not available unless stated. Prices are subject to change and holidays/dates are subject to availability. Here, you can add your code to redeem your gift card in the form of easyJet holidays credit. Prices are subject to change. Booking conditions apply. Bottled mineral water:this is usually included in all-inclusive packages but cant be guaranteed. Ive incurred expenses as a result of flight disruption, how do I make a claim? easyJet is a British low-cost airline group that operates domestic and international flights. Can I set up a direct debit to pay my holiday balance? Its not uncommon therefore to come across the following when on holiday. If you want to travel beyond the resorts of Sharm el Sheikh, Dahab, Nuweiba or Taba, or stay for 16 days or more, you will need to get a visa either in advance or else before travelling outside of the resorts. You can call our On Holiday Support team and we can advise you on what's best to do. Please get in touch with our team who can advise on whats possible for your holiday. What happens if my flight is delayed or cancelled? If youd like to visit particular attractions, we recommend that you check their availability in resort as they may have to close at short notice because of the weather or for routine maintenance. We know when youre away, your time is precious. When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. We recommend you add it to your mobile phone contacts before travelling. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - please get in touch with our teambefore you book. Here the weather and statement variables contain spaCy tokens as a result of passing each corresponding string to the nlp() function.. Save and close your file. Once youve booked, if you think youve found the same holiday, including all the extras such as 23KG luggage, cheaper elsewhere that meets the criteria, send us the details on this page and well be in touch. Let your chatbot do the work when youre offline. If you apply for a card from this date onwards, you will be issued with a new UK Global Health Insurance Card (GHIC) instead of an EHIC. You can do this by: Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Our easyJet Chatbot is now available on easyJet.com . Type in the buttons title. Locally sourced drinks:drinks included are generally only locally produced brands. Find out more about our sustainability journey Every easyJet holiday includes a flight and hotel, along with 23kg of hold luggage per person for your flights. Prices apply to 2 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. Please ensure that your server understands what you are asking for. Its your responsibility to ensure that your party meets your destination countryFCDO entry requirements. 4. You can expect the following at an all-inclusive hotel: Identification: on arrival you may be given an identification bracelet or card to be shown when ordering drinks, meals. Our team can also help if youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on). As part of our industry leading easyJet holidaysProtection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking. Check your room descriptions carefully to see whats included. From our Best Price Guarantee, to the flexibility to change plans, youre protected with easyJet holidays. Next youll be introducing the spaCy similarity() method to your chatbot() Sometimes restrictions apply to some rooms. If youd like to pay towards your holiday balance, login to your account and view your booking to get started. What is the easyJet holidays Protection Promise? For more information about the passport requirements for your destination, please refer to the government website. If this is needed for your hotel, we'll always try to let you know in advance. A number of our hotels, particularly in Turkey and Greece, will allow for cats and dogs on the hotel grounds. Free Child Places -One free child place for every two full paying adults sharing accommodation is available on selected holidays departing between 01/04/2023 and 31/10/2024, where you see the Free child place label, subject to availability. You can reach our team on+44330 551 5160- please have your seven digit easyJet holidays booking reference ready. My hotel is closed / my flight is no longer operating what happens now? Remember to take a copy of your policy with you, especially the emergency assistance contact number. Now, its the users turn. Im travelling on my own with children, is any documentation required? Chatbots are a one-off investment that assists firms by cutting down on staffing expenses. Remember to take a copy of your policy with you, especially the emergency assistance contact number. These check-out times will apply even if youre departing on a later flight, although you may be able to pre-book a late check-out room, which we offer at selected hotels. Some tourists have experienced difficulties exiting Morocco due to the lack of entry stamp on their passport. Visiting the dedicated website Safety restrictions (such as age/height restrictions), safety briefings and tuition may be required before the hotel allows participation in certain activities. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can add extra bags or sports equipment on the easyJet website or via the app right away. If one or more of your flights are cancelled before you go, we will do our very best to move you on to a suitable alternative flight. Tidio is a live chat platform powered by chatbots. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. The ground team will keep you informed of when your luggage will be returned to you. Please be patient if this happens. If you or one of your party fall ill or have an accident during your holiday, seek medical advice and report it to reception immediately. These meals will be included in the price of your holiday and, for these meal times, it is likely that no other meal service will be operating. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. For compensation related to an issue with your issue with your easyJet holiday, please see the question above regarding 'How do I make a complaint?'. Find out more about our Twilight Bag Drop service. For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. Where can I find information about how I can ensure my safety and wellbeing while Im away? How will I receive my holiday documents and booking reference? The cost of international healthcare can be significant, insurance does more than pay for it, it can also provide the support to get the best care and get you home afterwards. When at the airport, we may refer to your easyJet flight reference. Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. We want you to be confident that your holiday is right for you. If youre booking within 36 hours of departure, unfortunately we wont be able to provide you with a transfer. Tidio. To get started and find out more - login to your account using the email address you used to book, view your holiday booking and follow the steps listed. Instead, if youre on one of our beach breaks, well be on hand at the airport to meet you and get you safely on your way to your hotel. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. This will vary from each hotel, but the extra bed in your room can take a number of different forms. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. Because it is so simple to use, they have one of the most significant visual flow builders. Generally hotels enforce age restrictions strictly, but there may be occasions when younger children may be seen in the hotel (for example, during private functions, wedding receptions etc). From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. Have your booking reference to hand, go to the. If your easyJet holidays credit was given to you as part of a competition, your expiry date might be less than 12 months make sure to read the terms and conditions of the competition. Please check to ensure that everything is listed on it. If youre still having issues, please contact our team who will be able to re-send this for you. What will the check-in and check-out times for my hotel be? If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book.
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