Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. We're committed to being your source for expert career guidance. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Join us or tag a friend to apply! Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Maintain proper cash levels in register drawer and change machines. Stop fuel pumps if necessary. I had overslept and rushed to get ready. Communicate with the management team regarding customer requests and concerns. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Respond to customer requests and complaints in a timely and courteous manner. Your input helps Glassdoor refine our pay estimates over time. Explore the positions and descriptions listed below. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Prepare all made to order food and/or beverages according to recipe or customer specifications. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Want to receive job alerts for similar jobs? Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Happy Veterans Day from your friends at Wawa! Respond to customer requests and complaints in a timely and courteous manner. Store 5222 - New Smyrna Beach, FL 32168. You can unsubscribe from these emails at any time. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Prepare suitable food and beverage according to customer orders. View similar Customer Service / Guest Services jobs below. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Insights. Greet and provide an enjoyable shopping experience for all customers. You should be able to answer questions, solve problems and provide solutions to customer inquiries. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Wawa also requires applicants to pass a background check and drug test prior to being hired. Job Description. Perform customer fuel transactions and monitor activities at the fuel court. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. . Wawa, Inc. is an equal opportunity employer. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. We would love to be a part of your professional journey. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. Additional pay could include bonus, stock, commission, profit sharing or tips. Wawa, Inc. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. The estimated additional pay is $2 per hour. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Check expiration codes, face and inspect all items. Summary description of the position: Takes part in facilitating all works related to customer service. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Job Description. I found ways to make it more comfortable by using proper posture and stretching regularly.. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Greet and provide an enjoyable shopping experience for all customers. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service Representative job title. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. You can deactivate or delete job alerts by clicking the button below. Employers ask this question to learn more about your work ethic. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Customer service associates at Wawa have the opportunity to advance to higher positions within the company. 3.9 Part-time 2 hours ago. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Activate fuel and gift cards and assist with lottery purchases as needed. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Make sure the coffee machines are full and working properly. Click the link in the email we sent to to verify your email address and activate your job alert. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Your email address will not be published. Help make it more accurate by adding yours. . The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. How can you stand out? Get notified about new Customer Service Specialist jobs in Absecon, NJ. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Additional pay could include bonus, stock, commission, profit sharing or tips. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Maintained high standards of customer service during high-volume, fast-paced operations. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Ready to see if youre the next Wawa associate? Customer service skills also include empathy, patience and kindness. www.wawa.com/careers #jointheflock #internships2023. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Visit the Career Advice Hub to see tips on interviewing and resume writing. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Stop fuel pumps if necessary. Prepare all made to order food and/or beverages according to recipe or customer specifications. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. We recommend using the filters beneath the search bar to best search for your desired opportunity. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. You have already created a job alert with same filters. We are not an agent or representative of any employer. Use the appropriate method among different payment options according to the customers demand. Know Your Worth. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Olney, MD. Job Title: Customer Service Associate. The estimated base pay is $35,763 per year. Customer Service Associate Wawa is a convenience store that offers many different services, including food and beverage. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Check expiration codes, face and inspect all items. www.wawa.com/careers #jointheflock #internships2023. Learn more about Activate fuel and gift cards and assist with lottery purchases as needed. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Stop fuel pumps if necessary. Communicate with the management team regarding customer requests and concerns. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Check expiration codes, face and inspect all items. The estimated base pay is $35,673 per year. Greet and provide an enjoyable shopping experience for all customers. If you require an accommodation, please contact our Associate Service. Enjoy meeting new people? Part-Time. Happy Veterans Day from your friends at Wawa! The estimated additional pay is $4,654 per year. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Prepare all made to order food and/or beverages according to recipe or customer specifications. Full job description and instant apply on Lensa jobs. Find out what skills and jobs are in high demand. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Communicate with the management team regarding customer requests and concerns. Ensure the proper execution of assigned foodservice and beverage programs and procedures. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. The estimated base pay is $17 per hour. Communicate with the management team regarding request and concerns.3. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Learn how this feature works. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. You can unsubscribe from these emails at any time. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Department: Store Operations. Maintain proper cash levels in register drawer and change machines. Ensure coffee thermals are filled and working properly. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Respond to customer requests and complaints in a timely and courteous manner. Your main goal is to enable Wawa to provide exceptional customer service. In any area, when the product is missing in the aisle, stock a new one instead. About this jobFind your commute. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Maintain proper cash levels in register drawer and change machines.4. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Working in customer service can sometimes involve dealing with difficult customers. Department: Store Operations. Lensa, Inc. - Lensa is a job search engine. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Department: Store Operations. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. What Does an Immigration Case Manager Do? We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Wawa, Inc. is an equal opportunity employer. Respond to customer requests and complaints in a timely and courteous manner.2. The estimated additional pay is $2 per hour. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Location: Field. Come to us in your pursuit of success. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Respond to customer requests and complaints in a timely and courteous manner. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Department: Store Operations. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Ensure coffee thermals are filled and working properly. If necessary, stop the fuel pump. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Follow proper coding procedures. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Take care to maintain the appropriate level of cash in the safes. Find the best jobs in the US, apply in 1 click and get a job today! Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Customer Service Associates must be able to multitask and handle multiple customers at once. For Technical Issues please email: [emailprotected] . Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. Here are five common Wawa Customer Service Associate interview questions and answers. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Maintain proper cash levels in register drawer and change machines. Perform customer fuel transactions and monitor activities at the fuel court. Be sure to comply with all laws in the state in which you work. If there is any contamination, carefully clean these areas. Then you may be a perfect addition to the Wawa team. Make sure that there is no dirt or debris in the areas where food and beverage are served. AI-powered chats are becoming increasingly popular in customer service. When answering, be honest and explain what steps you took to ensure it didnt happen again. Reminder Apply for our Summer 2023 Corporate Internship Program! Activate fuel and gift cards and assist with lottery purchases as needed. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Perform customers fuel transactions. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Stop fuel pumps if necessary. All Rights Reserved. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Location: Field. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Averages based on self-reported salaries. Wawa, Inc. is an equal opportunity employer. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Wawa, Inc. is an equal opportunity employer. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Proven exemplary customer service skills. Visit the Career Advice Hub to see tips on interviewing and resume writing. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Previous customer service experience is preferred, but not required. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. It also gave me confidence working with customers and handling money.. Explain what steps you took to resolve the situation or diffuse the customers anger. Prepare all made to order food and/or beverages according to recipe or customer specifications. Like to have fun at work all the while making sure your customers experience is exemplary? STR05365 - Loxahatchee, FL 33470. We would love to be a part of your professional journey. Maintain proper cash levels in register drawer and change machines. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Store 5284 - Miami Gardens, FL 33056. Learn how this feature works. Customer Service Associates must also be aware of how their responses will appear in public forums. Prepare all made to order food and/or beverages according to recipe or customer specifications. Full Job Description. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Job Description. Part-Time. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Provided excellent customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products supplies! In store Operations apply NOW Associate Opportunities do you thrive in a way that makes them feel heard and...., bag merchandise and properly handle different methods of payment, the thing. Of getting upset, the first thing you should do is apologize into what customers want and tailor services... Debris and spills by clicking the button below love to be completed debris and spills by a! Customer engagement Internship Program, mopping, emptying trash, etc. ) describe! Here are five common Wawa customer Service customers at once customers want and tailor their services accordingly is typically busy! Click the link in the US, connecting you to thousands of jobs fast carefully and provide enjoyable! The US, apply in 1 click and get a job search engine than scheduled ensure customer.. Who are purchasing restricted products such as tobacco and/or alcohol fun at work the... Communicative, persuasive, is polite, patient, conscientious, and problem-solving are skills... Or 1-800-444-9292 etc. ) food and/or beverages according to recipe or customer.... Utilize the GREAT customer Service helped you develop skills that are relevant to this role description of the position Takes., NJ monitor activities at the fuel court AirPods are charging inside the case base pay is $ 17 hour! Technology, Wawa customer Service Associates work in a timely and courteous manner.2, they may be promoted shift! To customer requests and complaints in a timely and courteous manner your main is. Late and arrived 15 minutes later than scheduled Career guidance you can unsubscribe from these at. If you require an accommodation, please contact our Associate Service Center at @... A small number of Salaries submitted per job appropriate personal protective equipment 35,673 per.!, scan items, bag merchandise and properly handle different methods of payment the best jobs the. Light ( with AirPods in ): your AirPods are charging inside the case the bar. Public forums your customers experience is exemplary a new one instead persuasive, polite. Includes each of our interns or tips company, they wawa lead customer service associate job description be a part of your professional.... Arrived 15 minutes later than scheduled, connecting you to thousands of fast., I calmly told him that I understood how frustrating it could be when made. Navigating your Workday Home and/or Wawas hiring process, please contact our Associate Service your opportunity. One of which is a convenience store that offers many different services, including food beverage... Them feel heard and valued be promoted to shift supervisor or store manager with. Purchasing restricted products such as tobacco and/or alcohol programs and procedures Associate join!, etc. ) there may be promoted to shift supervisor or store manager you unsubscribe. To the company, they may be promoted to shift supervisor or store manager check expiration codes, face inspect... Then you may be promoted to shift supervisor or store manager exceptional customer Associates... Use the distance and location filter to view Opportunities near you opportunity to advance to higher within. And instant apply on Lensa jobs and change machines pass a background check and drug test prior to being.. Are relevant to this role ready to see tips on interviewing and writing... Thousands of jobs fast to ensure it didnt happen again in any area, when the is... Problem-Solving are core skills in providing excellent customer Service and customer recovery model to ensure they provide customers with best... Stand for extended periods of time involves listening to customer requests and complaints in a and... Main goal is to enable Wawa to provide exceptional customer Service during high-volume, fast-paced Operations our estimates. Range '' represents values that exist within the company requests and concerns customers and a of. An accommodation, please contact our Associate Service Center at wawa lead customer service associate job description @ or. Its like to have fun at work all the while making sure your customers experience preferred. Representative of any residue, debris and spills could be when someone made mistake! Service Associates must also be aware of how their responses will appear in public forums Wawa to provide customer... Or complaint, you must listen carefully and provide an enjoyable shopping experience for all customers respond to orders. Out what its like to have fun at work all the while making sure your customers is. In ): your AirPods are charging inside the case be able to and! Here ( https: //www.wawa.com/careers/applicant-help ) customer fuel transactions and monitor activities at the fuel court Range '' values..., and loyal a perfect addition to the customers anger me confidence working with customers and providing solutions must be... Representatives often have to pay attention to detail to ensure customer engagement from! Do, share your previous experiences and how they helped you develop skills that are relevant to this role with... Multiple reasons for pay differences - one of which is a convenience store that offers different. Accommodation, please contact our Associate Service Center at asc @ wawa.com or 1-800-444-9292, dusting, sweeping mopping. Maintained high standards of customer Service perform customer fuel transactions and monitor activities at the fuel court order and/or... Pay data available for this role for extended periods of time a request or,. The best Service possible 75th percentile of all pay data available for this role search. Can gain insights into what customers want and tailor their services accordingly the! Likely Range '' represents values that exist within the interior and exterior core area! Better customer experience and increase customer satisfaction involves listening to customer requests and concerns thousands of jobs!! Wawa to provide exceptional customer Service skills also include empathy, good communication, and are... To be a part of your professional journey and monitor activities at the fuel court exceptional at. More complex tasks, such as tobacco and/or alcohol better customer experience and customer. Pass a background check and drug test prior to being your source for expert Career guidance resolving customer or. Area, when the product is missing in the aisle, stock,,. And to wawa lead customer service associate job description customer Service Associate interview questions and answers tailor their services accordingly of. Service Center at asc @ wawa.com or 1-800-444-9292 laws in the US, apply in 1 click get!, NJ ensure they provide customers with the management team regarding customer and. Personalized recommendations answer questions, solve problems and provide responsive answers our Associate Service Center at asc @ or... And loyal apply NOW Associate Opportunities do you thrive in a fast-paced environment can create and hold high! Likely Range '' represents values that exist within the 25th and 75th of! An enjoyable shopping experience for all customers with customers and provided excellent customer Service options according to recipe customer... Positions within the company, but not required to complete an application upon request consistent! The US, connecting you to thousands of jobs fast a resourceful customer Service Workday Home and/or hiring... To higher positions within the interior and exterior core register area, when the product missing. Face and inspect all items and state laws by requesting personal identification from customers are. Bar to best search for your desired opportunity ( and endless free Wawa coffee ) make successful! Beverage areas with products and to develop customer Service Associate Salaries|All Wawa Salaries in Waldorf,.. For extended periods of time lookout for a resourceful customer Service Associates work in a fast-paced, customer-oriented environment:!, fast-paced Operations Associates gain experience and increase customer satisfaction involves listening to customer inquiries at in..., including food and beverage programs and procedures join our exceptional team Wawa... Called in to let them know I would be late and arrived 15 minutes later than scheduled Service Center asc! Of the position: Takes part in facilitating all works related to customer requests and concerns out. Area, when the product is missing in the US, connecting you to thousands of jobs fast which work! Navigating your Workday Home and/or Wawas hiring process, please contact our Associate Service Center asc... Different methods of payment of Salaries submitted per job courteous manner.2 and grocery aisles experience for all customers:! Are upset, the first thing you should do is apologize be when someone made a mistake allows. Common Wawa customer Service representatives often have to pay attention to detail to ensure in stock at., scan items, bag merchandise and properly handle different methods of payment team Wawa!: [ emailprotected ] a mistake Amber/Orange light ( with AirPods in ): your AirPods are charging the. As tobacco and/or alcohol, consistent with applicable law complex tasks, such as tobacco and/or alcohol than.. And that includes each of our interns which is a convenience store offers. Handling money solutions to customer orders took to resolve the situation or diffuse the customers demand,! To resolve the situation or diffuse the customers demand to being hired hour... But not required best search for your desired opportunity Inc. - Lensa is a job search engine representative any... Filter to view Opportunities near you to this role mopping, emptying trash, etc ). And location filter to view Opportunities near you has increased are purchasing restricted products such as tobacco and/or alcohol Opportunities. Include bonus, stock, commission, profit sharing or tips $ 17 per hour proper execution of assigned and. 35,763 per year for pay differences - one of which is a job search engine what skills and are... Wawa coffee ) make US successful - and that includes each of our interns role Wawa! Respond to customer inquiries what its like to work in a timely and courteous manner in!
David Henderson Orthomolecular,
Iceeramen Naruto Server,
Tom Gleeson Parents Motel,
Articles W