Windows is searching for a solution. If you dont have an antivirus you can download and install Microsoft Security Essentials for free by following the link below. Unfortunately, recent Windows updates have replaced the drivers of some installed printers with generic Microsoft drivers. Use the Windows Memory Diagnostics Tool by clicking Start, type Memory Diagnostics and select the result in the list. You install a new or updated printer driver that contains an update to the Unidrv.dll file. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows CD. Microsoft has developed a utility for fixing bad sectors, if it's possible for them to be fixed, called Check Disk Utility (CHDSK). Scan your computer for viruses frequently; Update the antivirus software as soon as an update is available; Don't download programs from other websites than the developer's one. Over time and usage, the sectors can become corrupt, making the files stored there inaccessible. Unfortunately, this driver is not made for the printer and is causing issues that range from not being able to print in color, to not being able to print at all, and varies by device and printer. The additional troubleshooting steps below are less common but can still cause Windows Explorer to stop working. If instead the driver listed is the Microsoft IPP driver, or some other basic Microsoft driver, the original printer driver was likely replaced during an update. Removing the virus using an antivirus software is what you need to do to fix Windows file explorer. If Windows Explorer does stop working, the folder that you were viewing possibly contains one or more pictures files that are corrupt or contain corrupted thumbnail data. Annoying advertisements (browser) Don't Know Which Antivirus Software to Install for Computers and Mobile Devices, Extra security for online money transactions. Method 3: Update Graphics Card Driver. I would suggest to download and install the HP Universal Print Driver for Windows PCL6. Now, go to any folders that contain Pictures or Videos and see if you can reproduce the issue. Corrupt images can sometimes issues with Windows Explorer. Double-click on Stopped working to view technical details and then make a note of the technical details. Maybe an outdated driver is the reason why the Windows Explorer has stopped working error appears. It is possible that the software which was installed to facilitate advanced features of your printer is not compatible with Windows 8 or Windows 8.1. Double-click on Stopped working to view technical details and then make a note of the technical details. I would suggest to download and install the, First Time Here? Windows explorer (File Explorer in Windows 8(.1) and 10) is the file manager that grants us access to files, and allows us to copy, paste, install, modify them, as well as to manage network connections, among the multitude of tasks resting on its back. If your device recently updated and printers that were previously working fail to print or are no longer able to print in color, it is likely a result of one of the most recent Windows updates. New solutions can be submitted directly, while new specifications require approval. In this case, all you need to do is to reinstall the printer's driver and the problem should be solved: Generic solutions don't add value. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section. Discussion in 'Windows 7' started by jerry zarb, 2013/10/08. don't know which antivirus software to install guide. For example, you install a Windows service pack, an update rollup package, or a third-party printer driver. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. In this video I will show you guys how to fix Windows Explorer has stopped working problem or Windows Explorer sometimes crashing problem in your Windows 10 . You install a printer by using an in-box printer driver on a computer that is running Windows 7 or Windows Server 2008 R2. Method 1Step 1. These drivers were not made for those printers so they are causing them to fail to print and/or preventing them from printing in color. In this case or in case if Windows explorer has stopped working on startup, consider running the System File Checker. By using this site, you accept the Terms of Use and Rules of Participation. To learn how tostart your PC in Safe Mode,see the following article on the Microsoft website: If youdo not experience the same crashes in Safe Mode, its very likely a startup item is causing the issue. Thanks, Mike Before you modify it, back up the registry for restoration in case problems occur.To have us fix this problem for you, go to the "Fix it for me" section. Scroll down to find Windows System folder and expand it. Then click on Disk Cleanup. In the results area, right-click cmd.exe , and then click Run as administrator . don't know how to disable startup programs guide. If this is the case, proceed to the next steps to fix the issue. If you only encounter the "Windows Explorer is not responding" or "Windows Explorer has stopped working" errors while selecting files and folders in File Explorer, try turning off the Details and Preview panes. Option: Cancel box It looks like a trojan but my antivirus cannot seem to detect . On the General tab of the Printer Properties box, check the driver listed next to "Model:". For more information on updating your drivers, see the following content on the Microsoft website: Update a driver for hardware that isn't working properly Inside the Panes group, deactivate both the Preview pane and . In the File Name box, type the name that you want to use for exported registry key. On the next prompt, provide administrator password or for a confirmation, type the password and click Allow. Method 1: Run System File Checker (SFC) and Check Disk (CHKDSK) Method 2: Run CCleaner and Malwarebytes. Select Run as administrator. At random times I get the message and it gives me options. Solutions are displayed which match your selected specification When printing. In the Action Center window, click Maintenance, click View reliability history and then click View all problem reports from the bottom of the Reliability Monitor window. Virus and Malware infections can cause problems with application performance. The problem lies somewhere in Windows Explorer, not Internet Explorer. Click on this if you get this error message when your computer turns on (when Windows loads). If it stops working properly, we won't be able to use our Windows PCs. I see that you are getting a "Windows Explorer has stopped working" error when trying to access the printer properties. Aside through Programs and Features (found in the Control Panel), you can uninstall programs via utilities like Ccleaner, iObit Uninstaller and more. HP Universal Print Driver for Windows PCL6. The easiest way to identify if the issue you are having with your printer was caused by the update is to look at the driver associated with the printer having a problem. Click Save to export and save the selected registry key. Fix Windows Explorer has stopped working. As a way of resolving this issue, try updating the computer drivers. To update your computer's driver, follow the steps below: Note: Thedon't know how to update drivers guide will be of great help, if you are not sure how to update them. For more information about System File Checker (SFC) see the following KB article on the Microsoft website: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7. Window #1: Windows Explorer has stopped working. Note: If you didn't have an antivirus software installed in your computer, or if you want to replace the current one, but you are not sure which one to install, consult the don't know which antivirus software to install guide. When the Windows Memory Diagnostics Tool window appears, choose Restart now and check for problems (recommended). In the printers list, right-click on the device experiencing the issue and select "Printer Properties" from the menu. This job requires the skills of an auto locksmith who will have the knowledge and tools to reprogram a car keyfob. The best way to fix this sudden printer issue is to reinstall the printer driver. For instance, you might want to log into more than one Gmail account without the hassle of logging out of another, In the first post showing how to quickly add a chart in Excel, we demonstrated how easy it is to create a chart that visually represents data for easy comparison. Usually updates aredownloaded and installed automatically, by the operating system, however, it's best if you check for updates manually. Scroll down to the list of Windows Explorer items. . Being able to print is one of the most basic functions users require from a device. Right-click on C drive then go to properties. I'm running Vista Ultimate on a 2.67 GHz Quad-Core CPU & 4GB RAM. This update process initiates a driver upgrade that adds a registry value to the print queue that uses the in-box driver. To test for this issue, follow the steps below: Click Organize and select Folder and search options from the dropdown, On the Folder Options window, click the View tab, Place a check in the option to Always show Icons, never thumbnail, Remove the check for the option to Display file icon on thumbnails, Click OK to close the Folder Options window. Follow steps on Troubleshoot Add-ons Problems in Internet Explorer. What it does is compare existing files on the device to the original files. Expand "Display adapters", right-click on the graphics card driver and choose "Update driver". "Startup" programs are programs that start automatically when you power on your computer. Page 1 of 3 - Windows explorer has stopped working [Closed] - posted in Virus, Spyware, Malware Removal: Hello everybody!!! There, you can search for answers or ask other users specific questions. How to fix ERR_ADDRESS_UNREACHABLE (Windows, Mac OS, Android, iOS) Virus Protection, Scan, Removal. Best Antivirus Protection for Computer and Mobile Device. Replied on June 18, 2013. Whether you have a locally attached printer or a network printer, the wizard should locate it and allow you to install it. To perform an In-Place Upgrade, follow the steps in the article listed below: How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2. I see that you are getting a "Windows Explorer has stopped working" error when trying to access the printer properties.I would like to help you out today. These tools, aside from uninstalling the program, will also scan for all the leftovers left by the program, and remove them, too, one of which might have been blocking the Explorer. Displaying an entity form within an IFrame embedded in another entity form is not supported. It is also responsible for the toolbar, and the desktop environment. Learn more about problem supervision. When Windows installs new updates it often needs to restart the device to fully finish installing the update(s). The utility is user-friendly, and easy to use. OK out of the windows. to your safe sender list. Sometimes faulty RAM (Random-Access Memory) can cause intermittent problems within Windows. Click Yes when you are prompted to confirm the deletion.Note If more than one print queue is experiencing the same issue, repeat the same procedures for those printers. If you can reproduce the error with these options set, the issue is not with pictures or videos and you should return the Folder options to their original settings. But after 10 seconds , it can work correctly ! Click on this if your computer runs on Windows 10. In this case, all you need . You may be prompted to type the password for an administrator account. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. To obtain free support, check out our Microsoft Community. Choose Appearance and Personalization. As always, being able to identify what has caused an issue makes it easier to recover more quickly! Ask the community. We would appreciate your feedback. In reply to Reza Ameri's post on June 18, 2013. Method 3: Clear File Explorer history. However, the automatic fix also works for other language versions of Windows. Right-click the DMCExist registry value on the right-side pane, and then click Delete. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. those and printing from either of those will make this problem go away. Update drivers: recommended links. Hello. Starting yesterday, every few minutes a message comes up that windows explorer has stopped working, then restarts. Click on this if this error message appears when you try to open a folder. Aside from Windows Explorer, there are many other programs, and processes running in the background we aren't aware of. Subscribe to RSS Feed; After starting your PC in Safe Mode,work as you normally doand perform the same actions that you perform when getting the error. Note: After adjusting the options to Display file icon on thumbnails, and Always show Icons, never thumbnail, files no longer display thumbnails so pictures and other files will display as the default icon for their file types. Put a tick in the option to Disable system protection (do this for all drives that protection is enabled on) Click Apply. Step 2. Grab a copy of. In that error windows:Problem Event name: BEX. Local Disks). In this scenario, Windows Explorer crashes, and you receive the following error message: Windows Explorer has stopped workingWindows can check online for a solution to the problem and try to restart the program. What does it help a Windows user? Additionally, the introduction of Windows 11, which downloads and installs for free if you are running Windows 10, was released. Click on the Start button. I would recommend removing any printer drivers that might be installed from Programs and Features. The most frequent causers of the Windows Explorer has stopped working are the following ones: An outdated or corrupted video driver; Corrupt or mismatched-with-other-file system files; A virus; . if its files are corrupted), is the reason why windows explorer crashes when printing. Hey Cyber_Defend_Team, Thanks for your reply. Over the last few months several updates, as well as a feature update, have rolled out to most Windows devices. 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