Therapy for Every Budget: How to Access It. Both begin with a short questionnaire about your background, your location, and why you are seeking therapy. Read more about BetterHelp insurance coverage. Plus, get 20% off your first month. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. Talkspace vs. BetterHelp: Which Online Therapy Is Best? They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. Facing obstacles . You can remain anonymous with your therapist if you prefer. BetterHelp does not take insurance, and clients pay out of pocket. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. Learn how Talkspace works, what its good for, and whether its right for you in this review. Some of these options included their gender, age, religious affiliations, and specializations. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. Youll also have an opportunity to describe, in your own words, why youre seeking therapy. Insurance covers both its therapy and psychiatry services. Your information with your therapist remains strictly confidential, and you can erase all conversations with them anytime you want just by clicking the shred button. Our website services, content, and products are for informational purposes only. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. Youll be asked to fill out a questionnaire to check your eligibility. By using iSpot.tv, you accept our. After completing a survey that consisted of questions about herself, what she was looking to accomplish in therapy, and her current mental state, she was also able to list out preferences she looks for in a therapist. It does not prescribe any controlled substances such as Adderall or Xanax. However, there are some conditions that are still best treated in person. While Brightside specializes in treating depression and anxiety with both medication and a specific course of cognitive behavioral therapy (CBT), BetterHelp spreads a wider net, offering therapy for many common mental health issues, but no medication. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. BetterHelp Learn More My Doubts About Online Therapy MediaRadar calculates estimated spend for the digital, print and national television campaigns that we identify using proprietary algorithms based on medium and advertisement type. If youre considering self-harm or suicide, help is available. A 2018 review study suggests that therapy sessions by phone or video were equally as effective for treating depression, anxiety, and adjustment disorder as in-person therapy. While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options. During sessions, I found therapeutic techniques used more efficiently by the therapists at Brightside. Im actually in another country and time zone as my therapist, and she makes it work.. A users testimony on the BBB website says, You get exactly what you pay for. It offers counseling through online messaging, live chat, and video and phone sessions. See where else they recently placed direct ads. Here's a review of BetterHelp, including its features, pros, and cons. However, more of BetterHelps users sought help for non-depression related issues than Brightsides as well: 20% of BetterHelp users sought help with abuse, compared to only 13% of Brightside users, and 30% of BetterHelp users wanted help with family issues, compared to only 22% of Brightside users. Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. BetterHelp allows customers to change therapists at any time and as many times as they find necessary. A subscription ranges from $60 to $90 a week, billed monthly. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. BetterHelp does collect data on its clients, but it doesnt sell this data for marketing. Plus, youll be able to fill in any specific preferences for your therapist. If youre in crisis or experiencing an emergency, call 911 for assistance. Our website services, content and products are for informational purposes only. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year, The Implications of COVID-19 for Mental Health and Substance Use. Also, we use third-party cookies to track your website behavior and target advertising. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. Once verified, the information you provide will be displayed on our site. BetterHelp has an overall positive reputation. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. She took the initiative to lead the session and outline what we should accomplish, both that day and in the course of our work together, while still giving me plenty of time to talk. . Along with BetterHelp, there are other online therapy services that offer services that could better align with your needs. BetterHelp includes an online journal thats yours and yours alone. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. Powell was matched with a therapist within a day. The Better Business Bureau, a nonprofit organization that posts a companys consumer ratings online, showed a rating of 4.09 out of 5 stars for BetterHelp, with 387 reviews at the time of this writing. Whether youre dealing with grief, want to improve your coping strategies, or youre just feeling down - BetterHelp makes starting therapy easy. McLean SA, et al. Virtual support systems can make it easier to take care of your mental health. Theres also a 7-day free trial option so you can test online therapy before committing to any subscription. Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. The company states that its therapists can help with issues such as: The service provides counseling for adults but not minors, though BetterHelps sister site, Teen Counseling, is available for teens 13 to 17. At Brightside, messages include both your therapist and a customer service representative. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. We have identified 7 decision makers for you to contact at BetterHelp, including Executives, Strategists, Media Buyers and Agency contacts. I was hooked up with an amazing therapist, and she is so intelligent and kind-hearted. Varker T, et al. Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. If you miss a session at Brightside, you are billed a missed session fee of $20, but your missed session remains unused and can be rescheduled. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. Content is reviewed before publication and upon substantial updates. Only Brightside can prescribe medication. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. Since 2013, over 30,000 licensed, accredited, and board-certified therapists from BetterHelp's network have helped more than 2,000,000 people face life's challenges and improve their mental health. This time around, you are not matched with a therapist, but rather given a wide selection to choose from (I was in New York, and was given 40 different therapists). However, BetterHelp does not accept insurance, so you may find there are other more cost-effective options. If youve been given a court order for therapy, BetterHelp cant fulfill that. According to a 2019 study, online therapy can be effective for depression. To get started with BetterHelp, visit its online homepage and select your desired type of therapy, choosing between individual, couples and teen options. Both policies use loose language that leaves a lot of room for them to use your information basically however they want, as well as allowing them to make whatever changes to the privacy policy they want, whenever they see fit. Although I was initially reluctant to embrace online therapy as opposed to an in-person experience, I soon became comfortable sharing my thoughts and feelings in video counseling sessions. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. This may work well for you, or it may not. BetterHelp counseling services arent generally covered by health insurance. BetterHelp offers journal prompts that can help you get started in your journaling. BetterHelps site was also more intuitive, while with Brightside, I was occasionally left wondering where to find resources I needed. Our Story The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. You can enroll in its medication plan either with or without therapy. The exact price depends on a person's location and preferences . BetterHelp was easier to find a match for my scheduling needs as well, and I could schedule the first session for just a day away. I received a notification via email and on the desktop platform, she says. Studies suggest that online-based therapy may offer similar benefits to therapy in person. One reason is that BetterHelp does not give official diagnoses or prescribe treatment. BetterHelp says therapists are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law protecting sensitive health information. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. BetterHelp counselors are available via text messaging and live chat, as well as video and phone sessions. We follow an advertising policy . Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. Still, it can be tricky to navigate the vast offerings of telehealth providers to figure out which service is the best for your situation. While our team of, Best Hearing Aids for Severe Hearing Loss. Other reviewers report being pleased with the matchmaking process with the therapist and ease of switching to another therapist. Our experts continually monitor the health and wellness space, and we update our articles when new information becomes available. BetterHelp is an excellent option for people seeking online counseling for certain mental health issues. BetterHelp hosts sessions inside its portal (app or website), giving users more options as to the format of their session. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. Each therapist is also qualified and certified by their states professional board. The network of therapists can help with a variety of needs: Therapy services operate on a subscription basis and may cost between $65 and $99 a week. Check out our FAQ Page. When you sign up for a BetterHelp monthly subscription, you receive access to four weeks of unlimited messaging in a counseling room with your counselor. Simone is the health editorial director for performance marketing at Verywell. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. The compensation we receive for those placements affects how and where advertisers offers appear on the site. BetterHelp also notes that one of the advantages of e-counseling is that you can always look back at the messages youve exchanged with your therapist. However, unlike certain in-person therapists, BetterHelps therapists cannot give an official diagnosis, prescribe medication, or meet a court order. Both services match you with a therapist after a brief intake survey. The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. Have questions about this ad or our catalog? Brightsides plan includes a structured course of self-care video lessons on the basic tenets of CBT, while BetterHelp includes messaging with your therapist at anytime. Or psychodynamic therapy as their primary clinical approach on a person & # x27 ; s a review 20... Be effective for depression target advertising used more efficiently by the therapists at any.... We Use third-party cookies to track your website behavior and target advertising on a person & # x27 ; a. Medication plan either with or without therapy was occasionally left wondering where to find resources needed! 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